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Essential Safety KPIs for Effective Behavioral Safety Tracking

August 23, 2024
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This guide provides an overview of essential metrics, including SOFR, TRIR, and LTIFR, and outlines effective strategies for monitoring and improving behavioral safety in your organization.
Safety KPIsSafety KPIs

Workplace safety continually evolves to meet new challenges effectively. One approach gaining traction is behavioral safety, which relies on safety KPIs to guide improvements. In this blog post, we’ll explore why tracking behavioral safety is crucial, highlight the key safety KPIs you should monitor, and provide practical steps for implementing a robust tracking system in your organization.

Hard Data in Soft Science

To effectively track and improve behavioral safety, you need a strong system for collecting data. Behavioral safety (BBS) has evolved significantly since the early '80s, moving from vague and subjective methods to clear, measurable practices. Originally, safety metrics were based on past accidents, which only addressed issues after they happened. BBS shifted the focus to observing and improving behaviors before accidents occur.

Early on, BBS methods were quite subjective, with observers simply noting whether behaviors were good or bad. To make these observations more precise, two key techniques were developed: "pinpointing," which breaks complex behaviors into smaller, observable actions, and "operational definition," which sets clear criteria for evaluating these behaviors.

Organizations also used Pareto Analysis(1) to identify the most critical behaviors linked to accidents, leading to more focused and effective safety checklists. By reducing the number of checklist items and focusing on the most important behaviors, companies saw better adoption and long-term safety improvements.

tracking behavioral safety key metrics

With the advancement of Behavior Based Safety, new software tools were introduced to analyze data, and metrics like "Percent Safe" became popular. While observers sometimes influenced results by announcing their presence, this actually helped speed up behavior changes. Today’s successful BBS programs involve regular data analysis, action plans to improve safety, and open communication between safety teams and management.

In summary, BBS has evolved from a subjective approach to a sophisticated system that helps organizations better predict and prevent workplace accidents. These improved methods not only enhance safety but can also be applied to other human-related processes, making BBS a valuable tool for overall safety improvement.

Key Behavior Based Safety Metrics

Leading indicators are essential for improving workplace safety and should:

  • Recognize small performance wins.
  • Highlight positives by focusing on what employees are doing right.
  • Provide regular feedback to keep everyone informed.
  • Serve as a reliable resource for frontline workers.
  • Predict outcomes to prevent incidents.
  • Encourage constructive problem-solving focused on safety.
  • Clearly outline steps for improvement.
  • Measure actual impact versus intended outcomes.

Here are some crucial behavior based safety metrics to consider:

Safety Observation Frequency Rate (SOFR)

SOFR tracks how frequently safety observations are made over a specific period. It's calculated by dividing the total number of safety observations by the total work hours or shifts. A higher SOFR shows a proactive effort to identify and fix unsafe behaviors.

Components:

  • Total Number of Safety Observations: The total count of safety observations made during the reporting period.
  • Total Work Hours or Shifts: The total number of work hours or shifts worked during the same period.
  • 1,000: A factor used to standardize the rate for easier comparison across different organizations or time periods.

Formula:

💡 SOFR = (Total Number of Safety Observations/ Total Work Hours or Shifts) x 1,000

Total Recordable Injury Rate (TRIR)

TRIR measures the number of recordable injuries or illnesses for every 100 full-time employees over a year. It’s calculated by taking the total number of recordable injuries, multiplying by 200,000 (the typical number of work hours in a year), and dividing by the total hours worked. TRIR gives a clear view of workplace safety performance, showing trends and the effectiveness of safety programs.

Formula:

💡 TRIR = (Total Number of Injuries & Illnesses x 200,000) / Total Hours Worked

You can frequently compare SOFR and TRIR rates, as they are often interrelated. This relationship is illustrated in the chart from ICMA safety metrics.

TRIR and LTIR
Source: IMCA | 2021 SAFETY STATISTICS

Lost Time Injury Frequency Rate (LTIFR)

The Lost Time Injury Frequency Rate (LTIFR) is an important safety metric that measures work-related injuries leading to lost time per million hours worked. To calculate it, you take the total number of lost time injuries, multiply by 1,000,000 to standardize the rate, and then divide by the total hours worked.

Formula:

💡 LTRIR = (Number of Lost Time Cases x 200,000) / Total Hours Worked

Percent Safe and Weighted Percent Safe

This metric calculates the percentage of safe behaviors observed, offering a snapshot of the safety climate. The Percent Safe score is determined by dividing the number of safe behaviors observed by the total number of behaviors observed, then multiplying by 100 to convert it to a percentage. It's calculated by having a trained observers monitor workers' behaviors, categorizing each observed action as either safe or unsafe based on predefined criteria.

Formula:

💡 Percent Safe= (Number of Safe Behaviors Observed/Total Number of Behavior Observed) x 100

However, it has limitations as it doesn’t account for the severity of unsafe behaviors. For example, if 100 observations include one unsafe finding, Percent Safe would be 99%, regardless of the risk level of that unsafe behavior. To tackle this issue, the Weighted Percent Safe metric, as proposed by SafetyStarus, introduces a system of severity ratings

  • Low Severity = 1
  • Medium Severity = 5
  • High Severity = 10
  • Life Threatening = 20

With Weighted Percent Safe, unsafe observations are weighted by their severity. For example:

  • Low Severity: 99% Safe
  • Medium Severity: 95.2% Safe
  • High Severity: 90.8% Safe
  • Life Threatening: 83.2% Safe

This provides a clearer picture of safety performance by reflecting the impact of unsafe behaviors, helping organizations better prioritize risk management.

Behavioral Trends

Tracking behavioral trends means looking at specific behaviors over time to spot patterns that could lead to incidents or unsafe conditions. For instance, if safety observations show a regular pattern of improper use of personal protective equipment (PPE) in certain shifts or departments, it may point to a bigger issue.

To calculate behavioral trends, follow these steps:

  1. Data Collection: Collect data on specific behaviors from safety observations over a set period.
  2. Categorization: Sort the behaviors into categories like "PPE Usage" or "Machine Operation."
  3. Trend Analysis: Check how often each behavior category occurs over time. For example, if improper PPE usage is noted in 30 out of 50 observations one quarter and rises to 40 out of 50 in the next, it shows a trend of worsening compliance.
  4. Pattern Identification: Look for recurring issues or patterns, such as certain shifts or job roles with more unsafe behaviors.

Employee Engagement

Employee engagement in safety is vital for a strong safety culture. To measure it:

  1. Participation Rates: Track how many employees join safety training and committees. For example, an 80% participation rate shows high engagement.
  2. Feedback and Surveys: Use surveys to gauge employees' attitudes towards safety programs and their effectiveness.
  3. Involvement: Measure how many employees contribute to safety initiatives, like hazard identification or safety suggestions.

Navigating Safety: Practical Steps for Tracking BBS Performance

Implementing an effective Behavior-Based Safety (BBS) program is like steering a ship—KPIs act as our navigational tools, guiding us towards a safer workplace.

Tracking safety KPIs for behavioral safety  and performance

Here’s how to chart a course for success:

1. Determine Metrics

Choose key metrics that align with your safety goals and address your workplace's specific needs. Metrics like Safety Observation Frequency Rate (SOFR), Lost Time Injury Frequency Rate (LTIFR), and Percent Safe provide crucial insights into your safety culture and help identify areas for improvement.

2. Collect Data

Gather data from various sources, such as safety observations, incident reports, and employee surveys. Accurate and consistent data collection is essential for creating a reliable foundation for your BBS program.

3. Analyze Data

Regularly review the collected data to spot patterns and trends. This helps identify behaviors that may lead to incidents and areas where safety practices are strong, allowing you to prioritize issues and make necessary improvements.

4. Take Action

Develop and implement action plans based on your data analysis. For instance, if frequent non-compliance with PPE use is noted, consider targeted training or increased supervision to address the issue effectively.

5. Monitor Progress

Continuously track the effectiveness of your action plans by regularly reviewing the selected metrics. This ongoing evaluation ensures that changes are having the desired effect and allows for timely adjustments.

6. Communicate Results

Share the results with management and employees to keep everyone informed. Transparent communication celebrates successes and reinforces the importance of safety, ensuring that safety remains a top priority throughout the organization.

Challenges and Solutions

To boost workplace safety, it’s crucial to ensure data accuracy by using standardized reporting procedures and conducting regular audits. When data is accurate, organizations can pinpoint potential hazards and trends, making it much easier to implement effective safety measures.

Getting employees on board with safety initiatives is vital, and this starts with clear communication about the benefits of these programs. It's not just about how safety measures protect individuals; it's also about showing how they enhance overall productivity and morale. Consider offering incentives for active participation, like recognition programs or rewards, to further encourage engagement in safety practices.

Additionally, incorporating safety initiatives into budget planning is essential. This helps ensure that enough resources are allocated for training, equipment, and other safety-related expenses. By optimizing available resources, companies can maximize the impact of their safety programs and foster a culture where safety is prioritized and valued by all.

Ultimately, a comprehensive approach that blends accurate data, employee engagement, and strategic resource allocation will create a safer workplace for everyone. Let’s work together to make safety a top priority—after all, a safe workplace is a productive workplace!

Final Thoughts

Effective tracking of Behavioral-Based Safety (BBS) hinges on selecting the right metrics and ensuring accurate measurement. The right behavior based safety metrics provide insights into workplace safety, while consistent and accurate reporting is crucial for making informed decisions that can prevent incidents.

Accurate reporting and clear communication are key to fostering a culture of safety, where proactive interventions can save lives. By sharing results regularly and engaging employees, safety becomes a shared responsibility and a priority for everyone. Ultimately, tracking behavioral safety is about more than data—it's about ensuring that every employee goes home safe.

Resources:

  • https://proactsafety.com/articles/hard-measurements-for-soft-science
  • https://www.cec.health.nsw.gov.au/CEC-Academy/quality-improvement-tools/pareto-charts
  • https://imcaweb.blob.core.windows.net/wp-uploads/2022/08/IMCA_2021_SafetyStatistics.pdf

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YOUFactors Team

August 23, 2024
Article by:
Chloé Canella

Chloé Canella is a passionate content writer and marketer at YOUFactors. With her skills in content creation and copywriting, she produces quality articles on workplace safety, operational excellence, and continuous improvement.

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